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    Our Customer Service Representatives (CSRs) are our front line of communication with Patagonia fanatics far and wide. The crew here at our Call Center in Reno, NV are at it seven days a week, taking orders, helping with returns, and most importantly, answering the astonishing range of questions our customers fire at us. Like flocks […]

    The post From the Trenches series – Why do you use… ? appeared first on The Cleanest Line.

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    We test our gear on a variety of levels. Our athletes and ambassadors are responsible for putting the latest designs and fabrics through the paces before we'll add a new product to our lineup. But just because something reaches our shelves doesn't mean testing is over. Once a new item shows up in our catalogs, […]

    The post Product Testing – Dressing Right for a Windy Hike appeared first on The Cleanest Line.

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  • 12/19/12--17:33: Wooly in Patagonia
  • We have some great benefits at Patagonia. But none is better than the opportunity to volunteer with environmental groups through our internship program. During my 15 years working as an editor here at our headquarters in Ventura, I’ve gotten to follow wild buffalo in West Yellowstone, see the effects of industrial forestry in Chile, learn […]

    The post Wooly in Patagonia appeared first on The Cleanest Line.

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    Update 8/17/15: Thank you to everyone who commented on this story. Your feedback is very important to us. Please see our follow-up post on this issue for the latest news. PETA has shown us video footage from within the Ovis 21 farm network that supplies merino wool for Patagonia’s baselayers and insulation. It is as […]

    The post PETA’s Wool Video [Updated] appeared first on The Cleanest Line.

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    Dear Friends, We’ve spent the past several days looking deep into our wool supply chain, shocked by the disturbing footage of animal cruelty that came to light last week. Patagonia’s partnership with Ovis 21 has been a source of pride because of the program’s genuine commitment to regenerating the grassland ecosystem, but this work must […]

    The post Patagonia to Cease Purchasing Wool from Ovis 21 appeared first on The Cleanest Line.

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  • 07/26/16--10:41: Our Wool Restart
  • Note: As of March 2017, Red Pine Land and Livestock is not a Patagonia supplier and their wool is not in our products. Over the past 10 months, we have been working diligently to develop a new wool supply chain that reflects high, and verifiable, standards for both animal welfare and land management. We’ve now reached […]

    The post Our Wool Restart appeared first on The Cleanest Line.